Contact information

At Casivelle, we’re here to assist you.

Whether you have a question about a product, need help with an order, or would like more information before purchasing, our team is ready to help.

Customer Support

Email: support@casivelle.com

Phone: +61 435 414 974

We aim to respond to all enquiries within 24 hours (Monday–Friday). Weekend enquiries will be responded to on the next business day.

For the fastest response, please contact us via email.

Business Address

Casivelle
Suite #1096
189 Queen St
Melbourne VIC 3000
Australia

Before You Contact Us

To help us assist you faster, please include:

• Your order number (if applicable)
• A brief description of your enquiry
• Photos (for damaged or incorrect items)

This allows us to resolve your request as efficiently as possible.

Thank you for choosing Casivelle.
We appreciate the opportunity to help you create a refined and welcoming space.